FAQs
FAQs Of Recharge
How to Recharge Your Royal X Casino Account?
- Click on “Add Cash.”
- Choose the amount you want to add and choose your payment method.
- Click on “Add Cash” to complete this process.
Why is my recharge still pending?
- Pending Payment: Our payment hasn’t reached us. Check with your bank for updates. If it’s successful, share your receipt.
- Payment Processing: Your payment is being processed. Once this process is completed, send a screenshot of the receipt showing the date, time, amount, and transaction ID.
- Failed Payment: If the payment failed but funds were deducted, contact your bank and share the receipt details for verification.
Withdrawal
How do I withdraw my funds from my account?
Click on the withdrawal button on the bottom left of the game site. Follow all steps to complete this process.
Why can’t I withdraw my entire balance?
Your withdrawable amount comes from your game winnings, while your balance includes the money you recharged.
Are there any fees for withdrawals?
Yes, there is a fee for withdrawals. Regular withdrawals or disputes might increase the cost. For details, check the withdrawal tips on the page.
Why did my withdrawal fail?
Your withdrawal might fail due to:
- Wrong bank details
- Bank verification limits are being reached.
- Compliance requirements
- Withdrawal system maintenance
What should I do if my recharge isn’t processed?
Share a screenshot of your receipt:
- Transaction ID or UTR/UPI
- Payment date and time
- Paid amount
What happens if I choose the wrong payment method?
Once you select it, you can’t change the payment method. You can click on double-check before confirming it.
Can I use different payment methods to recharge?
Yes, you can pick any payment method that suits you. You can use JazzCash, Easypaisa, or a bank account.
Can I recharge from multiple devices?
Yes, as long as you are logged into your account, you can recharge from any device.
Can I send my winnings straight to my bank account?
You can transfer your funds directly to your bank account after linking and verifying your details.
How long does it take to receive my withdrawal?
This time depends on your payment method:
- Bank transfers: 1-3 business days
- E-wallets: Usually quicker
What should I do if my withdrawal is delayed?
If there’s a delay, you can contact the support system and provide your transaction ID and details for help.
Account Issues
Why can’t I log into my account?
Here are common reasons for login problems:
- Check your internet connection and make sure your password is correct.
- Ensure you haven’t violated platform rules, which could block your access.
How do I log out of my account?
Click your profile icon. On the “My Profile” page, click the “Log Out” button in the top-right corner.
What if I forget my password?
Click on “Forgot Password” and use your registered email to reset your password and create a new one.
Referral
How can I invite my friends to join Royal X Casino?
It is a straightforward process:
- Copy your referral link.
- Please share it with your friends and ask them to download and install the app.
Do I get a bonus for referring my friends?
Yes, You earn more rewards when your friends join this app and play on the platform. The more they play, the more you can earn.
What rewards will I receive for referrals?
- Sign-Up Bonus: you can get ₹10 for every friend who successfully registers.
- Recharge Bonus: you can earn cashback based on how much your friend recharges. The higher your level, the more cashback you receive.
Can I invite more than one friend?
Absolutely! You can invite as many friends as you like and earn rewards for each valid referral.